/**
 * Complaints Module - Global CSS
 * Mobile-first, responsive design
 * Bootstrap 5 compatible
 */

/* ========== Variables ========== */
:root {
    --complaints-primary: #dc3545;
    --complaints-primary-dark: #c82333;
    --complaints-danger: #dc3545;
    --complaints-warning: #ffc107;
    --complaints-info: #17a2b8;
    --complaints-success: #28a745;
    --complaints-secondary: #6c757d;
    --complaints-light: #f8f9fa;
    --complaints-dark: #212529;
    --complaints-white: #ffffff;
    --complaints-border: #dee2e6;
    --complaints-shadow: 0 2px 4px rgba(0, 0, 0, 0.08);
    --complaints-shadow-md: 0 4px 8px rgba(0, 0, 0, 0.1);
    --complaints-shadow-lg: 0 8px 16px rgba(0, 0, 0, 0.12);
    --complaints-radius: 0.5rem;
    --complaints-radius-lg: 0.75rem;
}

/* ========== Container ========== */
.complaints-container {
    padding: 0.75rem;
    max-width: 1400px;
    margin: 0 auto;
}

/* ========== Cards ========== */
.complaints-card {
    background: var(--complaints-white);
    border: 1px solid var(--complaints-border);
    border-radius: var(--complaints-radius);
    box-shadow: var(--complaints-shadow);
    margin-bottom: 0.75rem;
    transition: all 0.3s ease;
}

.complaints-card:hover {
    box-shadow: var(--complaints-shadow-md);
    transform: translateY(-2px);
}

.complaints-card-header {
    background: linear-gradient(135deg, var(--complaints-light) 0%, #e9ecef 100%);
    border-bottom: 2px solid var(--complaints-primary);
    padding: 0.75rem;
    border-radius: var(--complaints-radius) var(--complaints-radius) 0 0;
}

.complaints-card-title {
    font-size: 0.875rem;
    font-weight: 700;
    color: var(--complaints-dark);
    margin: 0;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.complaints-card-body {
    padding: 0.75rem;
}

/* ========== Status Badges ========== */
.complaints-badge {
    padding: 0.25rem 0.6rem;
    border-radius: 2rem;
    font-size: 0.65rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.3px;
}

.complaints-badge-danger {
    background: var(--complaints-danger);
    color: var(--complaints-white);
}

.complaints-badge-warning {
    background: var(--complaints-warning);
    color: var(--complaints-dark);
}

.complaints-badge-info {
    background: var(--complaints-info);
    color: var(--complaints-white);
}

.complaints-badge-success {
    background: var(--complaints-success);
    color: var(--complaints-white);
}

.complaints-badge-secondary {
    background: var(--complaints-secondary);
    color: var(--complaints-white);
}

/* ========== Buttons ========== */
.complaints-btn {
    padding: 0.6rem 1rem;
    border-radius: var(--complaints-radius);
    font-weight: 600;
    font-size: 0.875rem;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    transition: all 0.2s ease;
    border: 2px solid transparent;
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    cursor: pointer;
    text-decoration: none;
}

.complaints-btn:hover {
    transform: translateY(-1px);
    box-shadow: var(--complaints-shadow-md);
    text-decoration: none;
}

.complaints-btn-danger {
    background: var(--complaints-danger);
    color: var(--complaints-white);
    border-color: var(--complaints-danger);
}

.complaints-btn-danger:hover {
    background: var(--complaints-primary-dark);
    border-color: var(--complaints-primary-dark);
    color: var(--complaints-white);
}

.complaints-btn-outline-danger {
    background: transparent;
    color: var(--complaints-danger);
    border-color: var(--complaints-danger);
}

.complaints-btn-outline-danger:hover {
    background: var(--complaints-danger);
    color: var(--complaints-white);
}

/* ========== Icons ========== */
.complaints-icon {
    width: 35px;
    height: 35px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.875rem;
    color: var(--complaints-white);
}

.complaints-icon-danger {
    background: linear-gradient(135deg, var(--complaints-danger) 0%, var(--complaints-primary-dark) 100%);
}

.complaints-icon-warning {
    background: linear-gradient(135deg, var(--complaints-warning) 0%, #ffb300 100%);
}

.complaints-icon-info {
    background: linear-gradient(135deg, var(--complaints-info) 0%, #138496 100%);
}

.complaints-icon-success {
    background: linear-gradient(135deg, var(--complaints-success) 0%, #20c997 100%);
}

/* ========== List Items ========== */
.complaints-list-item {
    display: flex;
    align-items: center;
    padding: 0.875rem;
    background: var(--complaints-light);
    border-radius: var(--complaints-radius);
    margin-bottom: 0.75rem;
    transition: all 0.2s ease;
}

.complaints-list-item:hover {
    background: #e9ecef;
    box-shadow: var(--complaints-shadow);
}

/* ========== Empty State ========== */
.complaints-empty {
    text-align: center;
    padding: 2rem 1rem;
    color: var(--complaints-secondary);
}

.complaints-empty-icon {
    font-size: 2.5rem;
    color: #ced4da;
    margin-bottom: 0.75rem;
    opacity: 0.5;
}

.complaints-empty-text {
    font-size: 0.9rem;
    margin: 0;
}

/* ========== Responsive - Tablet (>= 768px) ========== */
@media (min-width: 768px) {
    .complaints-container {
        padding: 1rem;
    }
    
    .complaints-card {
        margin-bottom: 1rem;
    }
    
    .complaints-card-header {
        padding: 0.875rem;
    }
    
    .complaints-card-body {
        padding: 0.875rem;
    }
    
    .complaints-card-title {
        font-size: 0.95rem;
    }
    
    .complaints-icon {
        width: 40px;
        height: 40px;
        font-size: 1rem;
    }
    
    .complaints-btn {
        padding: 0.65rem 1rem;
        font-size: 0.85rem;
    }
    
    .complaints-badge {
        padding: 0.3rem 0.7rem;
        font-size: 0.7rem;
    }
}

/* ========== Responsive - Desktop (>= 992px) ========== */
@media (min-width: 992px) {
    .complaints-container {
        padding: 1.25rem;
    }
    
    .complaints-card {
        margin-bottom: 1.25rem;
    }
    
    .complaints-card-header {
        padding: 1rem;
    }
    
    .complaints-card-body {
        padding: 1rem;
    }
    
    .complaints-card-title {
        font-size: 1rem;
    }
    
    .complaints-icon {
        width: 45px;
        height: 45px;
        font-size: 1.1rem;
    }
    
    .complaints-btn {
        padding: 0.7rem 1.1rem;
        font-size: 0.875rem;
    }
    
    .complaints-badge {
        padding: 0.35rem 0.75rem;
        font-size: 0.75rem;
    }
}

/* ========== Timeline Styles ========== */
.complaints-timeline {
    position: relative;
    padding-left: 2rem;
}

.complaints-timeline-item {
    position: relative;
    padding-bottom: 1.5rem;
}

.complaints-timeline-item:last-child {
    padding-bottom: 0;
}

.complaints-timeline-marker {
    position: absolute;
    left: -2rem;
    width: 12px;
    height: 12px;
    background: var(--complaints-primary);
    border-radius: 50%;
    border: 2px solid var(--complaints-bg);
    box-shadow: 0 0 0 2px var(--complaints-primary);
}

.complaints-timeline-item::before {
    content: '';
    position: absolute;
    left: -1.53rem;
    top: 12px;
    bottom: -1.5rem;
    width: 2px;
    background: var(--complaints-border);
}

.complaints-timeline-item:last-child::before {
    display: none;
}

.complaints-timeline-content {
    background: var(--complaints-bg-light);
    padding: 0.75rem;
    border-radius: 6px;
    font-size: 0.85rem;
}

/* ========== Print Styles ========== */
@media print {
    .complaints-card {
        box-shadow: none !important;
        border: 1px solid var(--complaints-border) !important;
        page-break-inside: avoid;
    }
    
    .complaints-btn {
        display: none !important;
    }
    
    .complaints-timeline-marker,
    .complaints-timeline-item::before {
        print-color-adjust: exact;
        -webkit-print-color-adjust: exact;
    }
}